Fully managed backup for MSPs
We run your clients' backups so your team doesn't have to. Our engineers set up the licensing, watch the overnight jobs, run the nightly restore test, and take the 2am call-out. Your clients get a monthly report with your logo on it.
A month of nights on our watch. Every cell is a client's backup, checked back in.
This is what a clean month looks like. That one amber cell is a backup that failed overnight, caught and re-run before anyone woke. See the night behind it.
every backup, restore-tested
the one that failed, caught and re-run
You keep the client•Your brand on every report•No lock-in
What in-house backups quietly cost you
Even well-run MSPs lose hours every month to backups: verifying jobs, testing restores, and taking the overnight alerts. Here’s where it goes.
- Time lost
Senior techs stuck on manual checks
Level 3 engineers verifying backups by hand, instead of the billable project work you hired them for.
- Nights lost
After-hours alerts wear the team down
A 2am failure alert is a tech’s night gone. Enough of them and good people start looking elsewhere.
- Months of green
Tests that never open the data
Screenshot verification boots the image to a login screen and emails “verified.” It never opens the files a client asks for. A backup can fail in place behind months of green.
- One shot
Trust rides on one clean recovery
When ransomware hits, the recovery is the whole relationship. A single failed restore can undo years of it.
The whole job moves to our side of the line
Backup software, storage, licensing and the people who run it. Here's the work we take on, and what stays yours.
Restore every backup, every night
The restored files actually open
Watch and test around the clock
A real person on call overnight
Report to each client, monthly
White-labelled: what’s protected, what we caught
Run emergency recovery with a human
On-call engineers, briefed on your setup
Your client reads the monthly report, signs off, and never logs in. The report and portal carry your logo, not Sahelay's.
What we protect
Microsoft 365
- Exchange
- OneDrive
- SharePoint
- Teams
Infrastructure
- Servers
- Workstations
- NAS
- SQL databases
- Active Directory
Every copy is held immutable: locked so it can't be altered or deleted for its retention period. Running something we haven't listed? Ask us. We'll tell you straight.
A tick says the job ran.A restore shows it comes back.
It's all ours to run, the platform and the overnight watch. Every night we open the backup, restore the data and check it actually came back. Here's how that works.
Servers, NAS, SQL and workstations. An on-machine agent ties it together, then the rebuild and verify run in an isolated cloud instance that gets torn down.
Agent Sebastian, on the machine
Installed on the client machine, the agent ties the machine, its cloud backup and our on-call desk together. It orchestrates each test recovery, but the work itself runs elsewhere.
Remote test recovery
Sebastian sends the latest snapshot to an isolated, stateless cloud instance, which rebuilds the machine, with zero touch to production.
Proven, then destroyed
The rebuild is verified and logged with the on-call. Then the cloud instance is torn down: recovery proven, nothing left behind.
You watch it all on a live dashboard and hand your client a white-labelled report each month. When a client has to recover for real, the same on-call team runs the restore with you.
The first real test shouldn't be the incident
Three ways to verify a backup, ordered by how much each one actually proves. Choose a method and try to recover a client. Watch what comes back.
I literally don’t think about backups anymore.
“The monthly time savings alone justify the cost.”
“Our techs love it and haven’t had to touch a backup maintenance ticket all year.”
The best proof is your own client.
Ask us about running it on one of them for 14 days. You watch the restore tests come back on your dashboard while your team does nothing new.
Month-to-month • Your data stays portable • Restore-tested daily
Talk to usOne price for the whole job
You're already paying for most of this, in licences, storage, and the hours nobody bills. We put it in one number.
What you stop paying for
| What you need | Run it yourself | Sahelay |
|---|---|---|
| Backup software | pay separately | |
| Storage | pay separately | |
| Licensing | pay separately | |
| 24/7 monitoring | your team's time | |
| Daily restore tests | if you get to it | |
| Catching failures | your responsibility | |
| Emergency recovery | you're on call | |
| Monthly client reports | you write them | |
| Your time each month | hours nobody bills | none |
Backup software
Storage
Licensing
24/7 monitoring
Daily restore tests
Catching failures
Emergency recovery
Monthly client reports
Your time each month
One number covers the software, the storage, the licences and the people who run it. Each machine includes 1TB of storage; past that is a per-TB rate you can see coming. The number is wholesale, to you. What you charge your clients stays your business.
Want your number? Call 1300 806 115 or talk to us.
Questions MSPs ask us
If yours isn't here, ring us and we'll tell you where you stand.
Everything needed to run backups end to end: 24/7 cover by our team, daily restore tests, all Veeam and Dropsuite licensing, 1TB of storage per machine (extra is a clear per-TB rate), issue resolution, a live dashboard for your team, a white-labelled monthly report you hand to each client, and emergency recovery when a client needs data back for real. You stop managing backups, and your team gets the time back.
With traditional backup software, you're responsible for monitoring, troubleshooting, testing, and managing everything. With Sahelay, we run your backups. Your team stops fielding backup alerts, troubleshooting failures and chasing test restores. We handle it 24/7. You watch status live on your dashboard, and each month you get a white-labelled report to hand your client.
Yes, every single backup is tested daily within our stateless recovery environment. Each test shows on your dashboard, and the monthly report summarises what we restored and verified, so you can see recovery works before you ever need it. When a test fails, our on-call re-runs it overnight and most are fixed before your techs start the day. If it needs something on your side, we contact your team directly rather than leaving it for the monthly report.
We're built on Veeam for servers and workstations, and Dropsuite for Microsoft 365 backups. We run those platforms for you, with our agent orchestrating the automated restore tests. You get enterprise platforms, and nothing new to learn.
Most MSPs are set up within 48 hours: a short onboarding form, and we handle the technical configuration. Initial backups then seed in the background. You get a live dashboard to check and a monthly report to hand over, with nothing new for your team to run.
They stay yours, wherever they live today. Keep your current tool running while the new copies seed; once the first restore tests pass, it is safe to switch it off. Old chains keep covering your retention obligations until they age out.
We provide 24/7 emergency restore support with direct phone access to our on-call engineers. There is no ticket queue; you ring and a person answers. If something needs recovering urgently, we run the restore and keep you informed.
No. We work month to month. We would rather earn the next month than tie you into a contract. There is no minimum machine or client count either; start with a single client if that is where you want to prove it.
Your clients deal with you. The monthly report carries your logo and your details, and your clients never log in to anything of ours. If a recovery needs hands-on work, we go through your team.
Your contract with your client stays yours; our contract is with you. If a backup or restore we run fails, we own the fix and the after-hours work, and the daily restore test exists so failures surface early, while they are still fixable. Liability terms are set out in the agreement; ask on the call and we will walk you through them.
Absolutely. We support bring-your-own-storage (BYOS) scenarios. You maintain control of your storage accounts while we handle all backup management. This gives you flexibility while still eliminating management burden.
No, we don't supply any hardware. We work with what you already have; our job is managing and monitoring the backups that run on it.
You get a live dashboard for day-to-day visibility, plus a monthly white-labelled report ready to hand over: what is protected, the restore tests we ran, storage used, and anything we caught overnight.
We actually run it, so your team stops dealing with backup issues, and we restore-test every backup daily so you know recovery works before you need it. Storage, licensing and support sit in one number, with no hidden costs.
Talk to the team that runs your backups
Ask us anything about how we'd protect your clients and how our daily restore tests work, and you'll get a straight, technical answer.