Fully managed
backup for MSPs.
Your clients’ backups.
A whole team taking care of them.
We manage the backups, test recovery and handle failures. Your team gets the time back and keeps a clear view of the work.
Your brand. Your client relationship.
| Task | Sahelay | Your team |
|---|---|---|
| Veeam and Dropsuite licensing | Yes | |
| Setup and onboarding | Yes | |
| Overnight monitoring | Yes | |
| Failed jobs, followed up | Yes | |
| Daily test restores | Yes | |
| Urgent restores, day or night | Yes | |
| Monthly report, under your brand | Yes | |
| The client relationship | Yes | |
| Your price and margin | Yes |
Established backup platforms.
Managed by Sahelay.
Built for MSPs.
Based in Perth, Australia.
Give your team
their time back.
The daily backup checks, failed jobs and recovery tests become our responsibility. Your team gets on with looking after clients.
A backup is only
the beginning.
Nightly recovery testing is part of the service. We restore data, check the result and follow up when something needs attention.
Restore from backup
Run an automated test restore in a separate recovery environment.
Check the recovery
Read back restored data and run the checks appropriate to the workload.
Follow through
Our engineers investigate failures, re-run tests and involve your team when needed.
File recovery and application checks, including SQL and Active Directory.
See how you follow the workWe run the backups.
You see the work.
Sahelay Central brings backup history, recovery results and incident activity into one place for your team.
- See protection across your clients.
- Follow recovery tests and issues.
- Find the detail behind a report.
What your team can see
Backup history
Protection and job activity across client environments.
Recovery results
The tests we ran and what came back.
Incident activity
The issues that need attention and the work behind them.
The engineering behind the service.
Our Agent Sebastian helps us deploy, configure, update and diagnose backup environments. It gives our engineers the tools to keep your clients protected.
Your brand.
The work, explained.
Inside the monthly report
- Protection
- What is backed up
- Recovery tests
- What was tested and the results
- Issues handled
- What needed attention
- Storage
- How much is being used
Your clients.
Your brand.
Give clients a clear account of their protection, with your name on it.
Monthly reports carry your logo and details, covering protected workloads, recovery testing, storage and issues handled by our team.
You own the client relationship and set your price. We work through your team.
Talk about becoming a partnerStart with one client.
Stay month to month.
No minimum machine or client count. A managed service you can build into your own offering.
We share wholesale pricing directly with MSPs. Your quote covers licensing, monitoring, recovery testing, support and the storage allowance for your service.
Infrastructure includes 1 TB per managed machine, with additional storage quoted per TB. Microsoft 365 includes unlimited storage per user.
Keep your current backup running while we get you set up.
Already on Veeam? How the handover works
Tell us what you protect
A short form covering your clients and your Veeam setup.
We take over your Veeam
Your existing jobs and repositories, as they are. Nothing to re-seed.
Live within 48 hours
Most MSPs are. From here, running the backups is our job.
Daily test restores start
Every backup we run gets a test restore each day.
The overnight work is ours
Monitoring, failed jobs and urgent restores. Your team sees it all in Sahelay Central.
A few practical
questions.
We can work through your client environments and requirements on a call.
What does Sahelay take care of?
We handle backup licensing, technical setup, monitoring, recovery testing, failure resolution and emergency restores. You keep the client relationship. When we need access, a decision or hands-on help in a client environment, we work directly with your team.
What happens when a recovery test fails?
Our on-call engineers investigate and re-run the test. If the issue needs something on your side, we contact your team directly. Sahelay Central gives your team visibility into the results and the work, and the monthly report summarises the testing.
How do we get help with an urgent restore?
Partners have 24/7 direct phone access to our on-call engineers for emergency restores. We run the recovery and keep your team informed, working through you when a client environment needs hands-on attention.
How does white labelling work?
Your clients deal with you. Monthly reports carry your logo and details, and your clients do not need a Sahelay login. We bill your MSP, and you set your own client pricing. Our wholesale rates are shared privately.
Can we start with one client?
Yes. There is no minimum machine or client count, and the service is month to month. You can request a 14-day trial on one client. We handle the technical configuration while your current backup keeps running.
What happens to our existing backups?
If you already run Veeam, we take over your existing setup, jobs and repositories as they are, so there is nothing to re-seed. If you use another tool, keep it running while the new backups seed and the first restore tests are completed, and retain old backup chains for your existing retention obligations. Either way, your existing backups stay yours and we work through the transition with your team.
Let’s talk about your clients’ backups.
Tell us what you’re protecting. We’ll talk through the service, show you around Sahelay Central and work out what it would cost for your MSP.
Want to try the service with one client?
No credit card. Run it on one client and keep your existing backup running.
Tell us a little about your MSP
A rough idea is all we need to start.